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Ink Does Not Come Out/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks

Ink Does Not Come Out

Blurry or Fuzzy

Inaccurate or Bleeding Colors

White Streaks

Black Streaks

Note

  • If printouts are blank, black does not print, is faint, or has a blue or red tint, refer to this web page.

  1. Check 1 Do page size and media type settings match size and type of loaded paper?

    If these settings do not match, it is not possible to obtain the proper result.

    If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.

    Also, if you print with an incorrect paper type setting, the printed surface may be scratched.

    In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and the loaded paper.

    The method for checking the paper and print quality settings differs depending on your printer.

  2. Check 2 Make sure appropriate print quality is selected.

    Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors, increase the print quality setting and retry the printing.

  3. Check 3 Check paper and print quality settings.

  4. Check 4 Check status of ink tanks. Replace ink tank if ink has run out.

  5. Check 5 Are the orange tape and plastic wrap still on the ink tank?

    Make sure the orange tape is peeled off to expose the L-vent area, as shown below (A).

    If the orange tape remains on the ink tank (B), peel it off.

  6. Check 6 Are the print head nozzles clogged?

    Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.

    1. Step 1 Print a nozzle check pattern.

      After printing the nozzle check pattern, examine the pattern.

      If the pattern is not printed correctly, check if the ink tank for the problem color is empty.

      If the ink tank is not empty, go to the next step.

    2. Step 2 Clean the print head.

      After cleaning the print head, print the nozzle check pattern and check the result.

      If it still does not improve, go to the next step.

    3. Step 3 Clean the print head again.

      After cleaning the print head again, print the nozzle check pattern and check the result.

      If it still does not improve, go to the next step.

    4. Step 4 Clean the print head deeply.

      After cleaning the print head deeply, print the nozzle check pattern and check the result.

      If it does not improve, turn off the printer, wait for more than 24 hours without unplugging the power supply, and go to the next step.

    5. Step 5 Clean the print head deeply again.

      After cleaning the print head deeply again, print the nozzle check pattern and check the result.

      If it still does not improve, go to the next step.

    6. Step 6 Request a repair.

      If problem is not resolved after performing print head deep cleaning twice, the print head may be damaged. Contact your nearest Canon service center to request a repair.

    For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see Adjustments for Better Print Quality.

  7. Check 7 When using paper with one printable surface, check the correct printable side of the paper.

    Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.

    When you load paper on the top feed, load paper with the printable side facing up.

    Refer to the instruction manual supplied with the paper for detailed information on the printable side.